The Omnichannel suite

Our solutions are evolving round the clock. Here is a staple of current set. We would love to discuss new solutions.

Breeze Chatbot

Use natural language to converse with customer, answer queries and execute service requests.

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Breeze Voicebot

Bot answers queries directly on phonecall without the requirement of any internet.

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Breeze VoiTextbot

User can speak with the smartphone, see the text and response on the display.

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Breeze Visual IVR

Visual interface to IVR, shows all the options in easy navigation menu, allows error free data entry.

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Smart home device bot

Provides services on the smart home devices such as Echo and Google home.

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Instant Messenger bot

Provides services on instant messengers like WhatsApp & Telegram.

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EMail, USSD & SMS bot

Provides services using EMail, USSD and SMS. This can be used to raise tickets and resolve issues.

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Outbound service bot

Makes outbound calls, SMS, IM and eMails for reminders and information.

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Our objective:
the last mile
experience.

Customers care about the last mile. They don't care the processes involved in the business to bring a service to customer. We are commited to enhance the perception of customers and service consumers at the moment of truth.

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Our areas of focus

We aim to help transform the last mile service experience on multiple fronts. We design end-to-end flow of enthusiasm across stakeholders like

Organization and customers
Organization and employees
Organizations with its partner organizations

Banking and financial services Chatbots

Help leaders in banking, insurance and mutual fund investments. We offer ready-to-use Chatbots in following scenarios:

Customer onboarding, transactions, queries and issues
Internal service helpdesk
Reminder services for installments and payments

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Human resource management Chatbots

Helping human resource teams to efficiently hire and address employee relationship. We currently offer bots for the following scenarios:

Resume scanning, first level screening interview of candidates
Employee queries and issue tracking

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Retail and eCommerce Chatbots

Help eCommerce visionaries to sell products and service customers. Currently we offer the following scenarios:

Product information, recommendations and cross selling
Customer queries regarding product purchase and refunds
Outbound marketing and lead generation

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Service helpdesk Chatbots

Service requests emerging from customers, internal staff members and external partners. We currently focus on:

Responding to queries and directing tickets to the the right department
Resolution of queries and issues
Management of issues and executive recommendations

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Our Sales Offices

South-Eastern Asian

Tina Israel Shalom (Tina)
SiriSoft Technologies, Sales Head ‐ Malaysia,
Common Ground, Unit 39-02 (East Wing),
Q Sentral, 2A, Jalan Stesen Sentral 2,
Kuala Lumpur Sentral, 50470 Kuala Lumpur

tina@siri-technologies.com
HP: +6016-396 9317
WhatsApp No: 0091 7337096980
Website: www.siri-technologies.com